The Difficulty With Getting A Refund
4 min readMar 17
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Why do companies make this so difficult, and how it can be fixed.
It’s nothing new, most especially in modern times, to imagine that companies really do hate their customers — even though it’s those very customers that they squarely depend on to stay in business.
That companies should behave in such a retrograde way with respect to what, effectively, keeps them in business…