The Difficulty With Getting A Refund

Dr Stuart Woolley
4 min readMar 17

Why do companies make this so difficult, and how it can be fixed.

Photo by Ron Lach on Pexels

It’s nothing new, most especially in modern times, to imagine that companies really do hate their customers — even though it’s those very customers that they squarely depend on to stay in business.

That companies should behave in such a retrograde way with respect to what, effectively, keeps them in business…

Dr Stuart Woolley

Worries about the future. Way too involved with software. Likes coffee, maths, and . Would prefer to be in academia. SpaceX, Twitter, and Overwatch fan.